Who we are?

PBOPlus is one of the leading Business Process Management consulting firms with extensive experience of more than 10 years. Our headquarters is based in New Delhi, India since 2008.

Our team comprises of experienced and expert:

Leaders, Consultants, Engineers, Business Analysts

We work coherently to devise industry-leading solutions in order to optimize your business process and achieve exponential growth. Our solutions can be easily customized based on your business requirements and budget.

During our tenure in the industry, we have come to believe that all businesses are unique in nature. Thus, the processes to carry out their fulfillment also differ. However, with the extensive experience of our leaders and their opportunity to work with several departments end – to – end, we learned that the root of all problems lies in the functions and silo working.

Hence, PBO aims at identifying the root cause of these silos and eliminating them with the help of cross – functional processes. Further, in this endeavor, we also focus on creating horizontal organizations that lead to increased customer alignment and improved organizational effectiveness.


Our team consists of highly qualified and motivated professionals, who are all experts in their field. With many years of experience in the industry, they have the expertise to provide comprehensive, first-rate services to our clients. The team is lead by:

Ajai Dayal


Ajai Dayal is the founder and CEO of PBOPlus Consulting Services Pvt. Ltd. 

The Company has thrived under his leadership for the past 10 Years with the vision of Creating Business Value through Customer End Backward Horizontal Solutions. 

Ajai helps companies build Process Based Organizations. He specializes in Business Process Re-engineering, vertical alignment of Managers for Momentum and unleashing people potential through Self Directed Teams. 

He has provided consulting solutions to over 200 companies spanning industry leaders and specialist firms.

Alaap Dayal


Mr. Alaap Dayal joined PBOPlus as a Director in the year 2010. Crystallized the 7 Chakra Model, rolled out Business Process Interface design as a core offering, consolidated Business Development and successfully delivered on Mega- consulting assignments.​

He has a Bachelors Degree in Engineering from BITS Pilani. Previously he has worked with E&Y Consulting. 

Select Clients Iron and Steel and Carbon Electrode Manufacturing – (Monet Ispat, JSPL, Graphite India Limited, JSL) Heavy Manufacturing (Indure Ltd.) Tyres (JK Tyres) Textile (Trident, Vardhman) Consumer Durables (Relaxo Shoes) FMCG (Amira Foods, Baby Saffron) Healthcare (Metro Hospitals, Apollo Hospitals) M&A (Kinsey Bros) Automobile Servicing (Pearl Honda). His expertise lies in Business Consulting, ERP/BPI, Automation, IoT, and Robotics.

Mahesh Yadav


Mahesh has Client facing role as Project leader handling multiple projects and consulting teams in the various process based transformation consulting engagements. 

He has worked in various industries such as Automotive and Auto Ancillary, Steel and Power, FMCG, Healthcare, Hospitality, Polymer, Construction, Cosmetics, Government Sector etc. 

He has been an active participant to design and deliver value altering solutions in the domain of Operation Excellence, Cost Optimization, Order to Delivery, Shared Service Process Optimization and Process automation.

Karunesh Jha

Lead Automation

Karunesh is a mechanical design expert with box-less thinking. A natural born innovator and creative thinker. Karunesh leads the team on a planning and implementation level. 

His in-the-clutch innovation makes him the 10th MAN for the team. Along with his indelible contribution to the R&D of the robotics team, he is also a key contributor to design iterations including current design of AJAI. His insight of operations and manufacturing has revolutionized fabrication in his field.

Our Clients

PBOPlus is a company built by both, it's processes and people as well as it's clients. We have a proud history of Client Partners who have worked with us to deliver value to their Customers and their Shareholders.

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